Once an order confirmation has been issued, any cancellations must be agreed by DB Auto Electrical Supplies in writing. Please contact us on 01709 377418 for any other information. Any returns must be agreed in writing prior to return both by the buyer and by DB Auto Electrical Supplies. DB Auto Electrical Supplies reserve the right to refuse to accept a return or cancellation of an order due to buyer’s error. Returns may be subject to a handling fee. Any goods to be returned must be returned within 14 days of purchase and any shipping costs are the responsibility of the buyer. A valid receipt and order number must be produced as a means of proof of purchase. For more information about returns or cancellations, please contact us on 01709 377418.